Patient Care

A Holistic Approach to Care

Our Patient Care services are shaped by personalized care plans, thoughtfully created for each patient and their loved ones. These plans are developed by our interdisciplinary team – including physicians, nurses, social workers, chaplains, aides, and volunteers – to ensure every aspect of care is coordinated and tailored to meet unique needs and preferences.

How we support our patients:

  • Compassion and dignity with an individualized comfort care plan
  • Skilled management of pain and other symptoms
  • Lowered stress levels, leading to a better quality of life
  • Holistic care that supports mind, body, and spirit
  • Fewer ER or hospital visits
  • Guidance to help set and achieve personal goals
  • Assistance with advance care planning and directives
  • Families and caregivers are embraced as part of the care team

For the Patient and Family:

  • Emotional and spiritual support for grief, counseling, and comfort
  • Better control of the situation throughout the patient’s illness
  • Have closure and meaningful moments together
  • Guidance and understanding for the journey ahead
  • Find peace and acceptance as a family
  • Support and time to prepare for personal and financial matters
  • Save on expenses for medications, equipment, and supplies related to care

For the Family:

  • See your loved one cared for with greater comfort and dignity during a challenging time
  • Gain support to improve your loved one’s quality of life in the days ahead
  • Receive guidance and education to confidently assist in daily care
  • Build a supportive relationship with a bereavement counselor before and after loss

Eligibility Level

Level 1
Routine Care

Level 2
Continuous Care

Level 3
General Inpatient

Level 4
Inpatient Respite

( at skilled facility or hospice certified facilities) to help relief the care giver fatigue and stress

Care You Need, at Zero Cost

All costs are covered by insurance for our hospice patients. This means all medications, medical supplies, and equipment such as oxygen, hospital beds, and bedside commodes are fully included. At Gold Star Hospice, we go beyond standard coverage to ensure that any additional necessary costs are taken care of, so the patient or their family never has to worry about unexpected expenses during this time.

We accept both Medicare and Medi-Cal Insurance.

Counties We Serve

San Mateo

Santa Clara

Alameda

Santa Cruz